Soul Meets Structure

Last updated: 20 June 2026

 

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

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Interpretation and Definitions

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Interpretation

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

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Definitions

For the purposes of this Privacy Policy:

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You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Under the GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as You are the individual using the Service.

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Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Soul Meets Structure, operated by Coach Assist SRL, Str XXI nr 12, Sag, 307395, Timiș, Romania. For the purpose of the GDPR, the Company is the Data Controller.

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Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

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Account means a unique account created for You to access Our Service or parts of Our Service.

Website refers to Soul Meets Structure, accessible from soulmeetsstructure.com.

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Service refers to the Website.

Country refers to: Romania.

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Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.

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Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.

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Personal Data is any information that relates to an identified or identifiable individual. For the purposes of the GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.

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Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

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Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Data Controller, for the purposes of the GDPR, refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.

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Collecting and Using Your Personal Data

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Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address

• First name and last name

• Usage Data

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Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

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When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.

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Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse Our Service.

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Non-essential Cookies (such as analytics and functionality Cookies) are only used where You have given Your consent, which We request through a cookie banner when You first visit the Website. You can withdraw or change Your consent at any time through the Cookie settings option on our website, or through Your browser settings. Strictly necessary Cookies do not require consent, as they are essential for the Website to function. If You choose not to accept non-essential Cookies, some parts of the Service may not work as intended.

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Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

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We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies. Type: Session Cookies. Administered by: Us. Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

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Cookie Notice Acceptance Cookies. Type: Persistent Cookies. Administered by: Us. Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

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Functionality Cookies. Type: Persistent Cookies. Administered by: Us. Purpose: These Cookies allow Us to remember choices You make when You use the Website, such as remembering Your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter Your preferences every time You use the Website.

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Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain Our Service, including to monitor the usage of Our Service.

• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

• To contact You: by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products or contracted services, including security updates, when necessary or reasonable for their implementation.

• To provide You with news, special offers and general information about other goods, services and events which We offer that are similar to those that You have already purchased or enquired about, unless You have opted not to receive such information.

• To manage Your requests: to attend and manage Your requests to Us.

 

We do not sell Your Personal Data, and We do not share it for cross-context behavioural advertising.

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We may share Your personal information in the following situations:

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyse the use of Our Service and to contact You.

• For Business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

• With Affiliates: We may share Your information with Our affiliates, in which case We will require those affiliates to honour this Privacy Policy.

• With Business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

• With other users: when You share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-party Social Media Service, Your contacts on that service may see Your name, profile, pictures and description of Your activity.

• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

 

Legal Basis for Processing Personal Data under GDPR

We only process Your Personal Data where We have a lawful basis to do so. Depending on the activity, We rely on one or more of the following:

• Consent: You have given Your consent for processing Personal Data for one or more specific purposes (for example, marketing emails or non-essential cookies).

• Performance of a contract: processing is necessary for the performance of an agreement with You and/or for any pre-contractual steps (for example, delivering a coaching programme You have purchased).

• Legal obligations: processing is necessary for compliance with a legal obligation to which the Company is subject (for example, keeping accounting records).

• Vital interests: processing is necessary to protect Your vital interests or those of another natural person.

• Public interests: processing is related to a task carried out in the public interest or in the exercise of official authority vested in the Company.

• Legitimate interests: processing is necessary for the purposes of the legitimate interests pursued by the Company, except where such interests are overridden by Your rights (for example, securing Our Service or understanding how it is used).

 

The Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

 

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations, resolve disputes, and enforce Our legal agreements and policies.

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In practice, this means We generally keep account and contact data for as long as You have an account with Us and for a reasonable period afterwards, and We keep records relating to purchases, invoicing and tax for the periods required by Romanian accounting and tax law. 

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The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer periods.

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Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. This means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of Your jurisdiction.

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Some of the Service Providers We work with (for example, providers of website hosting, email, analytics, scheduling or payment services) may be located outside the European Economic Area (EEA), including in the United States. Where We transfer Your Personal Data outside the EEA, We rely on appropriate safeguards recognised under the GDPR, such as: (a) Standard Contractual Clauses approved by the European Commission, together with supplementary measures where necessary; or (b) an adequacy decision by the European Commission for the country or framework concerned — for transfers to the United States, this includes recipients certified under the EU-U.S. Data Privacy Framework. You can ask Us for a copy of the safeguards We use by contacting Us.

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The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy, and no transfer of Your Personal Data will take place to an organisation or a country unless there are adequate controls in place, including the security of Your data and other personal information.

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Disclosure of Your Personal Data

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Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

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Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

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Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to: comply with a legal obligation; protect and defend the rights or property of the Company; prevent or investigate possible wrongdoing in connection with the Service; protect the personal safety of Users of the Service or the public; or protect against legal liability.

 

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

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In the event of a Personal Data breach that is likely to result in a risk to Your rights and freedoms, We will notify the competent supervisory authority, and You where required, in accordance with applicable law.

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Your Rights under the GDPR

The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights. You have the right under this Privacy Policy, and by law if You are within the EU, to:

• Request access to Your Personal Data, and to receive a copy of the Personal Data We hold about You. Whenever made possible, You can access, update or request deletion of Your Personal Data directly within Your account settings. If You are unable to perform these actions yourself, please contact Us to assist You.

• Request correction of the Personal Data that We hold about You, to have any incomplete or inaccurate information corrected.

• Object to processing of Your Personal Data where We are relying on a legitimate interest, and where something about Your particular situation makes You want to object. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.

• Request erasure of Your Personal Data when there is no good reason for Us to continue processing it.

• Request the transfer of Your Personal Data to You or to a third party in a structured, commonly used, machine-readable format. This right applies to automated information which You initially provided consent for Us to use, or where We used the information to perform a contract with You.

• Withdraw Your consent at any time where We rely on consent to process Your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.

 

Automated Decision-Making

We do not make decisions based solely on automated processing, including profiling, that produce legal effects concerning You or similarly significantly affect You.

 

Children’s Privacy

Our Service is intended for adults and is not directed to children. We do not knowingly collect Personal Data from anyone under the age of 18. Under the GDPR, the age of digital consent in Romania is 16. If You are a parent or guardian and You believe Your child has provided Us with Personal Data, please contact Us so We can remove it. If We become aware that We have collected Personal Data from a child without verified parental consent where it is required, We will take steps to delete that information.

 

Exercising of Your GDPR Data Protection Rights

You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that We may ask You to verify Your identity before responding to such requests. If You make a request, We will try Our best to respond to You as soon as possible.

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You have the right to lodge a complaint with a supervisory authority about Our collection and use of Your Personal Data. As the Company is established in Romania, the competent authority is the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP — Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal). If You are located in another country within the European Economic Area (EEA), You may also contact Your local data protection authority.

 

Your California Privacy Rights (California’s Shine the Light law)

Under California Civil Code Section 1798 (California’s Shine the Light law), California residents with an established business relationship with Us can request information once a year about sharing their Personal Data with third parties for the third parties’ direct marketing purposes. If You’d like to request more information under the California Shine the Light law, and if You are a California resident, You can contact Us using the contact information provided below.

 

California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)

California Business and Professions Code Section 22581 allows California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted. To request removal of such data, and if You are a California resident, You can contact Us using the contact information provided below, and include the email address associated with Your account. Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

 

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

 

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective, and update the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

Contact Us

If You have any questions about this Privacy Policy, or You wish to exercise any of Your rights, You can contact Us: ioana.luca@soulmeetsstructure.com

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